Growing Use of Technology in Banking System
Technology is now emerging as lifeline in management and conduct of whole range of affairs in banking sector from seeking information to transactions of money online and through mobile in…
Ease of Doing Business in India
The scenario on the front doing business in India has improved with India jumping up in global ranking from 134 in 2015 to 130 in ease of doing business index…
Communication Skills
Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do everyday. Communication means to share and includes verbal, non-verbal and…
Chinese Expansionist Policy on South China Sea
In fast changing global scenario the world has turned unipolar with USA emerging as the sole nation legitimizing its hegemony in every global matter – political, economic or military. One…
7 Ways Substance Abuse Ruins Student’s Career
Overconsumption of alcohol and other drugs is referred to as ‘substance abuse. Drug addiction/substance abuse is a destructive habit which usually develops when students keep bad companies in schools, colleges…
5 One day road trips from Bangalore
Nandi Hills – 61 Kms Not including Nandi hills in the list of best weekend getaways from Bangalore would be no less than a crime. It is the most popular…
Ramanatha Swamy Temple–Legends, Myths and Facts
South India, a major part of the country that fascinates all with its mystique beauty, plush greenery and enchanting heritage sites and it also holds a significant stand in India…
A Day Trip to Mollem National Park, Goa
Goa is generally known for its pristine beaches and alluring nightlife. The beauty of the place is so mystique that when you think that you have known everything about this…
A home away from home in Bangalore
While moving to a new place is an adventure, it comes with the pain of leaving the comfort of your cozy home and your own city that you know everything…
How to Improve FCR for Effective Customer Experience?
Each business thrives on effective customer experience. When it comes to a call center industry, effective customer experience is measured by the First Call Resolution (FCR). The FCR determines whether…